Hailo Network IP Ltd | How do I know I've got the right passeng...

Help Center

How do I know I've got the right passenger?

Last Updated: May 21, 2014 10:43AM BST

This is important. Before a passenger gets in your taxi, you must verbally confirm their name matches the name on the job to ensure you have the right passenger.  This will also avoid non-payment and a passenger complaint. You can also double check by telling the passenger your name and making sure it’s the one they have on their app too. 

Was this answer helpful?