Customers do have the ability to choose a destination in the app, but we don’t force them to do this as we want to keep the ordering process very quick and easy.
The Hailo app is registered to the driver, not the cab. Just login every time you go on shift. If you use more than one cab, please make sure the correct taxi details are entered when you login.
Hailo accepts Mastercard, Visa and American Express credit cards and all major debit cards. When your passenger pays by Account, our PCI compliant payment provider has their card details stored securely and payment will be processed without you having to input any card information.
We have more than 500,000 registered users in the UK! We’ve also recently launched Hailo for Business in London, which is our new service for corporate clients, and we plan to roll it out across the UK.
There’s no standard minimum fare with Hailo, just your usual starting fare as dictated by your licensing body.